Privacy Policy | DM Monkey

Growthnix LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use DM Monkey (the "Service", "Platform", or "Software").

By using DM Monkey, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Account Information

Name
Email address
Payment and billing information
Instagram account information or session data, if required for functionality

b. Usage Information

IP address
Device, operating system, and browser type
Pages viewed, features used, and session duration
Logs related to automation activity and messages sent through the platform

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve functionality, enhance user experience, analyze usage, and maintain platform security. You may control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Operate, maintain, and improve DM Monkey
Process payments and manage subscriptions
Provide customer support and respond to inquiries
Send service-related notifications and updates
Monitor usage, performance, and platform stability
Detect fraud, abuse, and security threats
Enforce our Terms and protect our legal rights

3. How We Share Your Information

We do not sell your personal data.

We may share information in the following circumstances:

Service providers: With trusted third parties that assist with hosting, analytics, infrastructure, and payment processing
Legal obligations: When required by law, regulation, subpoena, or legal process
Third-party integrations: If you connect DM Monkey with third-party platforms, necessary data may be shared to enable functionality

All service providers are required to maintain appropriate data protection measures.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your account and associated data at any time, subject to legal and operational requirements.

5. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge and accept that data is shared at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data
Withdraw consent where processing is based on consent
Request data portability, where applicable

To exercise these rights, please contact us at: support@growthnix.com

7. Children’s Privacy

DM Monkey is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.

8. Third-Party Links

DM Monkey may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies independently.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or through the platform.

Continued use of DM Monkey after changes take effect constitutes acceptance of the revised Privacy Policy.